Frequently asked questions

FAQ

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What is the delivery time?

On average is 1-2 days. If you need your video fast, you can use option "Priority Order" to get it in under 24h.

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What is the Video Duration?

A Birthday Wishes Video duration on average is between 60-120 seconds. It depends on your Voice message length. Our team dance to your song for 40 seconds.

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How Do I Receive My Video?

You will receive your Video on your e-mail in MP4 format. Sometimes in lands in spam folder so take a look there as well. 

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Can I Order in Any Language?

Certainly! Our teams will try their best to say your message. Just remember to indicate the language while writing your message.

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Can I Cancel My Order?

After you have placed your order and paid, we will get to work on your order as soon as possible. Cancellation is only possible if the video message has not yet been recorded so please contact us ASAP.

In case of exceptional circumstances, please contact us immediately by
email: info@africanbirthdaywishes.com
or Instagram: african_birthday_wishes

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