Frequently Asked Questions
FAQ
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What is the delivery time?
On average is 1-2 days. If you need your video fast, you can use option "Priority Order" to get it in under 24h.
What is the video duration?
An African Dance Greeting Video on average is between 60-120 seconds. It depends on your Voice message length and number of photos. We play your song for 40-45 seconds.
How do I receive my video?
You will receive your Video on your e-mail in MP4 format. Sometimes in lands in spam folder so take a look there as well.ย
Shipping Policy
Can I order in any language?
Certainly! Your video is fully customizable and our teams will try their best to say your message. Just remember to indicate the language while writing your message.
Can I cancel my order?
After you have placed your order and paid, we will get to work on your order as soonย as possible. Cancellation is only possible if the video message has not yet been recorded.
In case of exceptional circumstances, please contact us by email: info@africanbirthdaywishes.com
or Instagram: african_birthday_wishes
For more details you can read our Refund Policy
Terms of Service
Refund Policy
Contact Information